Peak call volume
Limited staff during peak hours means missed calls can become lost order opportunities.
CPIN Technology · Software & AI
Building Practical AI Software for Real-World Operations.
CPIN Technology develops AI-enabled software, voice workflow automation, and digital products, with AnyTaxi as its flagship mobility technology initiative.
Flagship product: AnyTaxi — AI Voice Fleet Operations Platform
On the ground
Phone orders lose information between steps.
Fleet phone orders span calls, address capture, order entry, and dispatch. When any step requires manual re-entry, errors and delays accumulate.
Repeated verbal checks
Addresses, times, and notes are often repeated and re-keyed, creating room for disputes.
Fragmented order data
Phone notes, messaging apps, and dispatch systems each hold fragments of the same order.
Hard-to-use operations data
Without structured records, it is difficult to analyse call volume, review rates, and dispatch efficiency.
These are common fleet operating scenarios, not measured results from any specific customer.
Flagship product
AnyTaxi turns phone orders into a traceable data workflow.
AnyTaxi starts with the phone call, converts it into a structured order, and connects it to dispatch and fleet operations. The goal is not transcription alone, but a complete path from conversation to operational data.
- Inbound voice order workflow with call records
- Extraction of address, time, and passenger fields
- Order creation connected to dispatch
- Structured accumulation of fleet operations data
Capability status reflects current development progress. Availability depends on testing and pilot results.
R&D
Advancing voice AI through verifiable engineering.
We treat voice AI as an operating system, not a single model. Workflow definition, data pipelines, human review, and testing must all be inspectable and adjustable.
01
Problem definition & workflow design
Define the order workflow, exception cases, and required fields before choosing technology.
02
Voice and data pipeline
Build a traceable chain from call audio and speech-to-text to structured field extraction.
03
Testing and human review
Design review paths for ambiguous details and use test sets to check pipeline behaviour.
Enterprise software
Product-led, with selected enterprise software engagements.
AnyTaxi is our core product. The services below draw on the engineering work behind it and suit projects involving AI automation, platform development, or system integration.
AI & intelligent automation
- Voice AI and conversational workflows
- Document and data processing
- Workflow automation
- Internal enterprise tools
Software & platform development
- Corporate sites and web apps
- Admin back offices
- APIs and databases
- Cloud integration
Digital products & H5
- Mobile interface design and build
- Interactive web experiences
- H5 campaign and product pages
- Product prototypes
Integration & automation engineering
- Cross-system integration
- Deployment automation
- Test automation
- Business operations tooling
About CPIN
Software engineering starts with a concrete problem.
CPIN Technology focuses on AI systems, voice workflow automation, and digital product development. With AnyTaxi, we validate voice AI inside real fleet operations rather than in demo-only scenarios.
- PracticalConfirm the problem and workflow before choosing technology.
- VerifiableState capability status and test results separately. Do not overstate outcomes.
- Data minimisationProcess only the data operations require, with appropriate access control and records.
Contact
Planning a fleet pilot, technical partnership, or custom build?
Tell us briefly about the need, context, and timeline. The relevant contact will reply.
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