Voice processing
Address Extraction for Voice Orders: From Speech to Dispatchable Fields
Addresses drive dispatch decisions. This note covers common spoken-address variants and a pipeline from speech to human review.
Read the noteInsights & technical notes
Writing down the methods and judgement behind the R&D.
Engineering notes on voice ordering, order workflows, and system testing. The focus is on verifiable methods, without unconfirmed product results or partnership news.
System design
From Voice to Dispatch: Designing an Event-Driven Order Pipeline
Phone orders are not a single action. This note models voice, review, orders, and dispatch as events, with failure handling and observability.
Read the noteTesting & operations
Observability and Testing for Voice AI Systems
Voice AI takes open-ended audio and produces structured output. Testing needs more than one accuracy number. This note covers test layers, metrics, and privacy.
Read the noteThese notes summarise technical concepts and engineering practice. They do not represent live product functionality, performance figures, or measured customer results.
Work with us
Want to discuss something from these notes?
If you are evaluating a similar voice workflow or integration problem, get in touch with your context.